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What You Need to Know Before You Play

Access to par98 depends on local law and is available only where permitted in your region. These terms set out your rights, your account obligations, and how we handle disputes — read them before opening an account.

Jurisdiction-dependent accessAccount eligibility rulesJazzCash & Easypaisa payment termsDispute and contact processPolicy update notices
par98 What You Need to Know Before You Play
CONTACT LEGAL TEAM

Reach Us on a Legal or Policy Matter

If you have a question about your rights, a policy dispute, or need to request account data, use the channels below. For account-specific queries — including JazzCash or Easypaisa transaction disputes — live chat gets you a faster resolution than email.

Live Chat Open the chat icon from any page on par98. Identify your query as a legal or account matter so the right team picks it up without delay.
Email Support Send detailed policy or data-access requests to our support email. Include your registered account number and the nature of your legal query.
Account Help Centre The help centre covers common policy questions — eligibility, account closure, payment disputes involving Raast or Easypaisa — with step-by-step answers.
HOW WE HANDLE DATA

Data, Cookies, Security and Your Account Rights

par98 collects only the data needed to operate your account, verify your identity, and process payments via JazzCash, Easypaisa, or Raast. We do not sell your personal data to third parties. You can request a copy of the data we hold, ask us to correct inaccurate details, or request account closure at any time through support.

Cookie Policy We use functional and analytics cookies to keep your session active and measure site performance. You can manage cookie preferences through your browser settings at any time.
Account Security Every account login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, freeze your account immediately via live chat.
Data Retention We retain account and transaction records for as long as required by applicable regulations in your region. Records tied to JazzCash or Easypaisa transactions follow the same retention schedule.
Requesting Changes To update your registered name, mobile number, or linked wallet details — including Raast — contact support with a valid ID. Changes take effect after our verification check clears.

Common Legal and Policy Questions

These are the questions we hear most often around account rights, data, eligibility, and what happens when something goes wrong.

Availability depends on local law and eligible regions. If online gaming is not permitted where you are, you should not open an account. Check the terms for your jurisdiction before proceeding.

No. All deposits must come from a wallet or bank account registered in your own name. Third-party transfers are held pending review and may result in account restriction.

Send a data-access request via the support email with your account number and a brief description of the data you need. We will respond within the period required by applicable rules.

Any verified balance is returned to your registered payment method — JazzCash, Easypaisa, or Raast — after identity checks clear. The process follows the same verification path as a standard withdrawal.

We notify you by email to your registered address before material changes take effect. Continuing to use the account after the notice period confirms you accept the updated terms.

Open a live chat session and flag it as a payment dispute. Have your transaction reference and wallet details — Easypaisa, JazzCash, or Raast — ready so the team can pull the records quickly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.